Wednesday, July 01, 2009

Poor Facilities Keep Disabled People Off Trains

Disabled people are barred from using parts of the rail network because of poor facilities, Ministers have been warned.

Trains which are unsuitable for wheelchairs, a lack of Braille timetables and antiquated platform designs are excluding people with disabilities, said MP Martin Linton (Lab Battersea).

He urged the Government to ensure railways were "accessible for all".

Go to the London Echo website to read the full article.


Lido's lift is open

THE long wait for a lift to get disabled swimmers down to Tinside Pool finally comes to an end today.

The new lift is open to the public from today, six weeks late.

Plymouth City Council blamed 'unforeseen and unresolved technical difficulties' for its failure to open the lift in time for the start of the pool's summer season.

Disabled swimmers have waited six years for permanent access to be installed at the 1933 Art Deco lido – and said earlier this month that they were not altogether surprised by the delay.

Visit http://www.thisisplymouth.co.uk for the full article.

Friday, June 05, 2009

Young disabled swimmers make a big splash

DISABLED children are making a real splash at Leisure World in Bridlington. Click on the linked title for more details.

Tuesday, June 02, 2009

Swimtime for disabled patients becomes an uplifting experience

This rather heart warming article about disabled swimmers appeared on the Washington Post website.

Friday, May 29, 2009

Wall mounted disabled hoist

The Ergolift Wall Lift is an electrically powered wall mounted hoist. Install extra wall brackets and you can move it to other area's making this a portable as well as practical solution.


The Ergolift is particularly effective if space is at a premium or if it is not possible to install a ceiling mounted hoist. We have also found the lift to be a viable alternative to mobile hoists, which a lot of patients and carers find difficult to use.

Monday, May 18, 2009

Disabled-friendly property: 'Estate agents don't get it'

There are almost 8.4 million people registered as disabled in Britain, but very few ways for them to find suitable housing. Now, all that may be changing. Graham Norwood reports in the Independent

Thursday, May 14, 2009

Prism acquire Test Valley Mobility

Prism Medical has announced the recent acquisition of Test Valley Mobility, the Romsey based firm.

Monday, April 27, 2009

Pensioners warned of scam

This article appeared on http://www.thisisstaffordshire.co.uk

VULNERABLE residents are being targeted by a rogue company offering mobility aids.

Elderly people have paid out thousands of pounds after being cold-called by an organisation claiming to be linked to social and health services in Stoke-on-Trent.

Representatives are even taking pensioners directly to the bank as they look to make a sale.

Stoke-on-Trent City Council's Trading Standards department has been receiving up to three complaints a day about the company and its "aggressive" sales practices since becoming aware of the problem two weeks ago.

And it has now teamed up with Staffordshire Police and NHS North Staffordshire to warn residents they could be paying over the odds for unnecessary products.

Click here!

An investigation has now been launched into the company – which has not been named at this stage by the authorities – and its practices.

Trading Standards advice manager Val Edmonds said: "We think they are moving about, but they are targeting Stoke-on-Trent at the moment."

It is believed the firm, which is not local, moves from area to area, having obtained phone contact details for vulnerable people. Last week, calls were concentrated around Bucknall, but the problem has now spread city-wide.

After phone contact is made, the caller asks questions about benefits received, if the person is living alone and sometimes claims to be acting for Social Services. Residents are then being offered a mobility assessment and a sales visit is arranged.

During that appointment, an attempt is made sell expensive and unnecessary mobility products, including stair and bath lifts.

Ms Edmonds advised people never to give out personal information over the phone and said the proper authorities will always arrange a meeting.

She added: "If a contract is signed at home, the customer has seven days in which to change their mind and have their deposit refunded. But one person was told they must not cancel or the salesman would get into trouble. People are also being given the offer of going to the bank."

Derek Pamment, associate direct of operations at NHS North Staffordshire, urged residents not to agree to any visits from these companies.

He added: "NHS staff will always show their identification badge before entering a person's home and are happy to have their identity verified."

A Staffordshire Police spokesman said the force had received a number of calls about the company.

He said: "We are working with Trading Standards officers and urge anyone who is contacted by a company offering mobility products – even if they have made an appointment – not to allow them in.

"Residents should seek support from family or neighbours and, as always when anyone calls unexpectedly, keep the chain on. If you still need help, call the police immediately."

If you have recently received a similar phone call or visit from a mobility company, you can call Stoke-on-Trent Trading Standards on (01782) 232065 or Staffordshire County Council Trading Standards on 07773 792252. Staffordshire Police's non-emergency contact number is 0300 123 4455.

Friday, April 24, 2009

Reconditioned Stairlifts

Dolphin Stairlifts will supply and install straight reconditioned stairlifts for £900.00, including a 2 year parts and labour warranty (Office Hours Service). You usually only get 12 months on a new stairlift. The price does not include power point or options such as hinged rails. Click on the links below for more details.

Reconditioned Meditek Stairlift
Reconditioned Stannah Stairlift
Reconditioned Minivator Stairlift

The following options will incur further charges of:

Power Point - £90
Reconditoned Powered Hinge Straight - £100.00
Reconditoned Powered Swivel Straight - £50.00

For more information call Dolphin on 0800 9800 126.

Thursday, April 23, 2009

Prism Medical Announces Acquisition of Distributor of Moving and Handling Products

VAUGHAN, ONTARIO /PRAvenueNW/ -- PRISM MEDICAL LTD. (TSX-V: PM) ("Prism") today announced that it has completed the acquisition of a distributor of moving and handling products for the mobility impaired effective April 17, 2009. The acquisition cost was approximately $1.936 million which was satisfied by a cash payment of $1.086 million and a vendor take-back promissory note in the amount of $0.85 million. The note is payable in three equal annual installments together with interest at 8% over a term of three years. In addition to the purchase price, the vendors are entitled to an earn-out amount based on the performance of the acquired business over the next 5 years.

The distributor has been in operation for 12 years. It distributes a variety of non-mechanical safe patient handling and movement products. The products include ceiling lifts, floor lifts, tubs, beds and repositioning aids. Products are sold for use in institutions and homecare.

The acquisition is an arm’s length transaction. The former shareholders of the distributor have entered into employment contracts and will continue to be responsible for day-to-day operations.

Andrew A. Mclntyre, Chairman and CEO of Prism stated, "The acquisition marks another step in the strategic expansion of our geographic and institutional client base. In addition it will strengthen our management and sales team and is anticipated to be accretive to earnings in the current fiscal year."

Forward-looking Information

Certain statements in this release may constitute forward-looking statements. Such forwardlooking statements involve risks, uncertainties and other factors, which may cause actual results, performance or achievements of the Company to be materially different from future results, performance or achievements expressed or implied by such forward-looking statements.

About Prism

Prism Medical Ltd. is a provider of durable medical equipment and related services to the mobility disadvantaged in Canada, the U.S.A. and the United Kingdom. While Prism's history dates back to 1996, Prism's subsidiaries and divisions have been servicing the mobility disadvantaged since the mid 1980s in their homes, long-term care facilities and acute care facilities. Prism includes Waverley Glen and ErgoSafe Products, North America's premier lifting & handling equipment and repositioning aid manufacturer with distribution across Canada and the U.S., Westholme and Care Free Lifting & Handling, leading distributors of moving and handling products in the UK, and Freeway Health Care, a UK-based manufacturer of ceiling hoists and shower chairs. Please visit http://www.prismmedicalltd.com for more information.

Tuesday, April 21, 2009

Accessories for Oxford Hoists

Weigh Scale (Pro Series)


The controls are simple and straightforward to use. The Oxford/Hoyer Digital Scale is powered by an inexpensive 9 volt disposable battery, which will provide approximately 3000 weighing operations before replacement will be necessary.

Joerns Healthcare accessories for Oxford Hoists

Weigh Scale (Steel)

The Oxford Digital Scale is a technologically advanced, microprocessor controlled, digital weighing device. It features a large, easy to read, Liquid Crystal Display (LCD) that can be set to show the patient's weight in kilograms. The controls are simple and straightforward to use. The Oxford Digital Scale is powered by an inexpensive disposable battery, which will provide thousands of weighing operations before replacement becomes necessary.

Friday, April 17, 2009

Three men in a boat (or is that canoe?)

100-mile charity effort in aid of motor neurone disease

Three men in a boat plan to paddle more than 100 miles for charity despite the fact that none of them have any experience on the water.

Friends Cliff Elbourne, 42, Rob Hammond, 33 and Dave Simm, 26, plan to set off in a tiny Canadian canoe from Buckingham on April 25 and follow the River Great Ouse down through Bedfordshire, across The Fens and out into the North Sea through The Wash in Norfolk.

None of the men have ever stepped into a canoe before, but are willing to rough the choppy spring waters in order to raise £5,000 for the Motor Neurone Disease Association (MND).

Mr Elbourne, landlord of Ye Three Fishes pub in Turvey, said: "We have no previous experience in a canoe, but we are spending the month before we set off practicing.

"It's still quite daunting, but we can all swim and we have life jackets."

The trio chose to raise money for the MND Association after their friend Colin Knight was diagnosed with the condition a few years ago.

Mr Elbourne added: "I have a very good friend in the village who has Motor Neurone Disease and it has really been brought to my attention.

"Two or three years ago before it happened to him I would not have known anything about Motor Neurone Disease so this is about raising money and awareness too.

"We are aiming for £5,000, as that would buy two stairlifts for somebody. The hardest thing is sufferers are still the same mentally but they lose mobility, which when you are used to doing something is really hard.

"This will be a task for us, but because we are physically able, we should give it a go."

The trio plan to complete the adventure in five to six days, stopping off at Ye Three Fishes on April 25 for a fundraising bon voyage party.

As well as the hog roast, live music and a raffle, the pub has organised a charity auction with lots including goodie bags from record label EMI, signed Radio 1 merchandise and Bodyflight experiences.

The canoe will also be auctioned off after the fundraising adventure is complete.

Anyone who would like to sponsor the trio can do so by visiting www.justgiving.co.uk/canoetheouse

Facts about MND:

1) MND is a progressive neurodegenerative disease that attacks the upper and lower motor neurones and weakens the muscles.

2) It can affect the use of your arms, legs, speech and respiratory system as bodily functions disintegrate, with the nerve cells being destroyed.

3) Approximately three people a day die of MND in the UK.

4) Approximately 5,000 individuals in the UK live with MND.

5) Approximately three people in the UK are diagnosed with MND every day.

By Paul Fisher http://www.bedfordtoday.co.uk

Tuesday, April 14, 2009

Swimathon April 2009

Swimathon is the World's largest swimming fundraising event and has raised in excess of £30million in the last 21 years! Swimathon 2008 will be held between 17-20 April 2008. Call 0845 36 700 36 for more details.

Wednesday, April 08, 2009

Changing Places

The Changing Places Consortium has launched a campaign on behalf of the thousands of people with profound and multiple learning disabilities and their carers, and the many other disabled people who cannot use standard accessible toilets.

They need Changing Places toilets. These are toilets with enough space for disabled people and their carers, and the right equipment, including a height adjustable changing bench and a hoist.

There are almost no public Changing Places toilets in the UK. Providing these toilets in public places would make a dramatic difference to the lives of thousands of people who desperately need these facilities. Sometimes you just need to change one thing to open up a world of possibility.

The time for change is NOW.

For more information on the campaign go to http://www.changing-places.org/

Wednesday, April 01, 2009

AXS Pool Lift - Actuator Video

Available in the UK from Dolphin Lifts the current retail price is £4038 excluding transport costs, installation and VAT. For more information contact Dolphin on 0800 9800 126.

DHAIS Plc - Acquisition - Keep Able Retail

Acquisition, Keep Able Retail

Third mobility business acquisition solidifies position in retail

Further to the announcement on 2 March 2009, DHAIS Plc, ('DHAIS') a UK leader in the marketing and retail of hearing and mobility products, announces the completion of the acquisition of Keep Able Retail from Keep Able Limited, a national mobility centre company in administration. Keep Able Retail comprised 13 mobility centres across the UK which provided disability aids and mobility products together with home assessment services. Based in the West Midlands, Keep Able Retail also operated a relatively small online store and mail order business.

The acquisition consideration was GBP 220,390 payable in cash of which GBP161,300 was for stock.

Goodwill of GBP 19,090 was included in the acquisition price, and GBP 40,000
paid for fixtures, fittings, equipment and customer records. The funding of this acquisition was by way of existing cash reserves and was undertaken via DHAIS's wholly owned subsidiary Hearing Health and Mobility Ltd.

Keep Able Retail achieved turnover of GBP 2.8 million in the year to 30 September 2008 but suffered a loss of GBP 300k. The Directors believe that following the acquisition, a restructuring programme under the DHAIS formula will rejuvenate the business and return it to profitability.

Moreover, DHAIS is confident that through group integration this acquisition will prove to be earnings enhancing given the anticipated synergies going forward.Mark Moss, Chairman, commented: 'While DHAIS has historically operated as a freelance marketing company, we are of the opinion that our sales lead generating capabilities are well suited to the mobility and health sectors and we are actively expanding in these areas.

'Furthermore, over the past few months we have completed three acquisitions inthe retail health sector and solidified our position firmly with our hearing and mobilitycentres based throughout the UK. We are committed to building a diversified business with our focus on shareholder value.'

30 March 2009
Enquiries: DHAIS Plc 029 2066 6888
Amin Kiddy, Finance Director
Haggie Financial LLP 020 7417 8989
Nicholas Nelson/Kathy Boate
PLUS Advisor: 020 7251 3762
Alfred Henry Corporate Finance Ltd
Jon Isaacs/Nick Michaels

The Directors accept responsibility for this announcement.

Monday, March 30, 2009

The underclass: talented but disabled

Thousands of disabled people across the UK are forced to rely on charities for basic care, equipment and vital information because of gaps in social services, according to new research by Shelter and Capability Scotland. Their report, Fit for Purpose, to be published this summer, will expose the constant battle disabled people face as they try to adapt their homes or move into more suitable housing. A lack of practical advice, long waiting lists and shortfalls in funding are common because of a huge gap between government policy and practice on the ground, the authors claim.

To read the rest of this article visit the Independent website

Tuesday, March 24, 2009

Access Ramp Length Calculator

Health & Safety guidelines recommend a gradient of 1:12 for general access and unassisted manual wheelchair users, this may be difficult or impractical due to space constraints or restrictions. You may find your particular requirements are unable to meet this specification.

This ramp length calculator may help you in determining the best fit to your particular requirements by giving you suggested minimum lengths where space restrictions rule out the use of the Health & Safety recommendations. Regardless, only use ramps as long as, or longer, than those suggested. Ramps should be carefully evaluated during use, with assistance at first, to confirm their suitability in practice for your particular application.

The suggestions in this calculator use the following gradients:

Manual Wheelchair Electric Wheelchair / Scooter
1:8 ‘Good’ For use with assistance. 1:6‘Good’
1:10 ‘Better’ Unassisted or assisted as necessary. 1:7‘Better’
1:12 ‘Best’ Unassisted. 1:8‘Best’

Click the portable access ramp link for more details.

Wednesday, March 18, 2009

Disabled woman's anger over 'wheelchair friendly bus'

A DISABLED woman was unable to get on a "wheelchair-friendly coach" because her device was "not the right type".

Visit Cambridge News Online for more details.

Tuesday, March 17, 2009

Design solution sought for Aquatics Centre pool lift

During the London 2012 Diversity Week, the Olympic Delivery Authority (ODA) has launched the search for an innovative swimming pool lift that would enable improved access for disabled swimmers.

For more information visit the London 2012 website.


Monday, March 16, 2009

Oxford Hoists

Oxford Hoists, formally a division of Sunrise Medical, are now a trading division of Joerns Healthcare. This division specialises in patient handling and includes products such as ceiling track hoists, portable hoists and swimming pool lifts.

Need to know which type of hoist is right for you? - Disabled Patient Hoists Explained

Friday, March 06, 2009

Apology as jury box not accessible by wheelchair

Read the full article on irishtimes.com

THE COURTS Service has issued an apology after a jury was discharged in a trial at Dublin Circuit Criminal Court partly because a wheelchair-using juror was unable to gain access to jury boxes in the Four Courts building.

Oxford Voyager 800 Hoist


The Oxford Voyager 800 has been designed to lift 360kg (800Ibs/57st) and is the perfect answer for bariatric or specialist institutional requirements. The Voyager 800 has all the features of the Voyager 420 and comes in a 4-way (powered vertically and horizontally) model only.

Oxford Voyager 550 Hoist

The Oxford Voyager 550 has all the features of the Voyager 420 but will lift 250kg (550lbs/40st). The Voyager 550 is suitable for manual handling where a patient exceeds 190kg (420lbs/30st).

Oxford Voyager 420 Hoist

Whether its for the institutional or homecare environment, the Voyager ceiling track hoisting system is the perfect solution to your moving and handling needs.


The Oxford Voyager 420 ceiling hoist will satisfy the majority of manual handling requirements with a maximum user weight of 190kg (30st/420lbs). The Voyager 420 is available in a 2-way (power
ed vertically, freewheel horizontally) or 4-way model (powered horizontally and vertically ). The standard Oxford spreader bar supplied, allows use of the full Oxford sling range.

Tuesday, March 03, 2009

Wessex Low Rise Lifting Platform

The 'New' Wessex Low Rise Lifting LR Range are the perfect solution to give easy access to homes, buildings and public premises where a change in level excludes the less able.

The Lifting Platform can be easily converted to a Step Lift by adding an innovative bridging device which allows access for wheelchair users up to 4 steps (1 metre). The Lifting Platform is not only a cost effective quality solution, it is also supremely flexible.

The lift is supplied with a 5 year anti-corrosion warranty and will be installed by Wessex trained engineers.

A comprehensive user manual, on site training and maintenance advice is provided.

Dolphin offer a selection of maintenance contracts to meet individual requirements. Ring 0800 9800 126 for more information and pricing.

Disabled Access not resolved at Quad

DISABLED visitors to the £11m Quad arts centre in Derby are still waiting for an access button to be installed on the door – five months after it opened.

A post with a push button on it, to allow wheelchair users to open the doors, was meant to be put up outside the building, in the Market Place, shortly after it opened in September last year.

But now, more than five months on, Quad is waiting for planning permission for the post, after taking months to draw up designs for it.

At present, disabled people have to wait outside until they are seen by staff and let in.

Read the full article on thisisderbyshire.co.uk

Oxford Mermaid - Bath Hoist

The Mermaid hoist is a fixed bath side hoist that enables patients to safely transfer in and out of the bath. The Mermaid is available in both electric and mechanical versions and can be used in either a fixed seat version or with the Ranger transporter system.

Mermaid with Ranger Chair

Available as either an electric or mechanical version, it can be mounted onto a wooden or concrete floor with the fixings provided.

Mermaid Fixed Seat

The Mermaid can be fitted in two positions relative to the bath. The most common is the side fit, where the mast is fitted at the side of the bath and the end fit is where the mast is fitted to the centre line of the bath at one end.

The seat has a locking system that allows safe transfer and when the chair is unlocked it will rotate 360 degrees.

Friday, February 27, 2009

North West's elderly to benefit from 'handyperson' scheme

Elderly people in the North West are to benefit from millions of pounds worth of funding for an innovative handy help scheme.

The funding was announced after Preston Care and Repair, a local organisation that helps older, disabled and vulnerable people to make repairs to their homes, won a national award for its services.

For more details visit the 24dash.com website.

Tuesday, February 17, 2009

'Why should I go into a home?'

Hanover at Home helps elderly people retain their independence as their health care needs change. The following article appeared on the Guardian Housing Horizons website.

When widower George Keegan had a near-fatal heart attack he thought he would never return to live in his house in Dagenham, Essex. Keegan, 84, registered disabled because of arthritis, was sure he would be referred to a nursing or residential home when he left hospital. But today, five years on, he lives independently in his own home because of support from Hanover at Home.

Around 5,000 people every year are helped by the home improvement agency, which has an annual budget of £2m and operates in 13 districts across England. Run by the housing association Hanover Homes, it has helped people access around £20m of funds since 2000 to pay for adaptations and repairs in their own homes so they can carry on living there as their social and healthcare needs change.

The service helped Keegan access £16,000 of local authority disabled facilities grants to install a stairlift, a walk-in shower and a step lift at his front door to allow him access with his mobility scooter. Keegan says: "I know this house, I've got good neighbours and good friends, and family just around the corner. Why should I go into a home when I have all my marbles?"

Keegan is one of up to 100 clients a year helped by the service in Barking and Dagenham. District manager Elaine Dennison, who has worked for Hanover Homes for 18 years, says: "The greatest job satisfaction for me is that we work as part of a team - we discuss a problem and resolve it for our clients. When a client comes and says: 'what I really need is a chairlift to go upstairs without relying on help from my family' you can help them achieve that, and then you know that it's a job well done."

Dennison manages two case workers, who help clients apply for funding and support them while work is going on, as well as referring them to other support services if necessary. Two technical staff are responsible for a health and safety assessment of the property. Most of Dennison's clients are older disabled people who are owner-occupiers and referred by the council's adult social services.

Sometimes, says Dennison, it is challenging to adapt the property. "An occupational therapist might say a person needs a vertical through-the-floor stair lift, but that might cause a lot of disruption to their upstairs rooms. Sometimes there are some difficult decisions to make, but the work we do is all about giving people support and time. For some, moving is the right choice - this is all about options."

Keegan's daughter, 53-year-old Lynne Conway, is convinced her father would not be alive today if had been unable to stay in his own home. She says: "He wouldn't have been able to stay living here without Hanover's help because the family was unable to pay for the adaptations he needed. I'm sure if he had had to go into a home he would have lost the will to live. He's always said the only way they would ever get him out of his home would be in a box."

Monday, February 02, 2009

Bank told to fit lift in landmark ruling

BANKS and major high street stores which do not provide reasonable access for wheelchair users have been sent a stark warning.

In the first ruling of its kind, a judge has ordered the Royal Bank of Scotland to install a lift so that a wheelchair user can have the same access as any other customer.

Read more on the Liverpool Echo website.

Thursday, January 29, 2009

AXS Pool Lift

The aXs (pronounced: “ak’-ces”) combines attractive design, battery powered operation, and affordability to present a pool lift specifically designed for the residential, hotel and leisure centre markets. The aXs is a perfect access solution for simple pool designs with a maximum deck to water distance of 6 inches (15 cm). The aXs is mounted into a standard square deck anchor that is included with the lift.



The lift weighs less than 70 pounds (32 kg) without the seat and can easily be stored when not needed using the optional transport cart. The attached hand control allows for independent operation where appropriate.

Available in the UK from Dolphin Lifts the current retail price is £4038 excluding transport costs, installation and VAT. For more information contact Dolphin on 0800 9800 126.

Step Free Tube Guide

Transport for London have produced a 'step-free tube guide'. The map only shows stations where you can get between the platform and street step-free or change between lines step-free.

Transport for London produce a number of guides to help people get around London more easily. For copies you can call 020 7222 1234 or visit https://www.tfl.gov.uk/tfl/gettingaround/accessibility-guides/default.aspx.

Disabled Living


Disabled Living 0161-214-5959

Are you interested in ...

Bullet Point Products which help with easier and independent living.

Bullet Point Training courses to increase your knowledge of disability issues?

Then you need to know more about Disabled Living.

Where - they are situated just north of Manchester city centre not far from Victoria Station. They have some parking for disabled visitors (currently being extended). There is also free on-street parking in the area. If you have problems finding them please click here to see their map in pdf format.

When - their main opening times are 9.00 a.m to 4.30 p.m. Monday to Friday.

Who - their services are open to anyone, no referral is needed. They are useful to disabled and older people, their families, carers and those working in disability, health/social care.

What - Disabled Living, based in Greater Manchester, has given an invaluable service to disabled people of all ages for over 110 years. Today, they offer a comprehensive range of services to improve the quality of life of disabled people, their families and carers. The Disabled Living Equipment Centre provides advice and information about equipment and products to help people make a more informed choice that will enable easier, safer and more independent living.

Other services include: Training - on most aspects of disability and which is aimed at professional and informal carers; PromoCon – a comprehensive resource and confidential help-line (0161 834 2001) for people with bladder and bowel problems and the Sensurround offers multi sensory experiences. To download their agm report please click here.

The Equipment Centre has thousands of products on display all designed with disabled and older people in mind.

At the Disabled Living centre there is a permanent display of equipment for you to try. If you require a piece of equipment not currently on display at Disabled Living, they may be able to obtain this item for you to view at your appointment. The service offers impartial advice about items that can help you keep your independence. Appointments can be booked with the Occupational Therapist to guide you in your equipment choice.

Wednesday, January 21, 2009

V4 Ceiling Track Hoist for the disabled

Tuesday, December 23, 2008

New portable pool lift is installed at New Ross swimming pool

NEW ROSS Swimming Pool have 'splashed out' on a new portable lift for the pool, which will give ease of access to the disabled.

The pool lift, which was brought in to New Ross from the United States, is fully portable and will make the pool more accessible to people with physical disabilities.

The lift, which cost in the region of ¤9,000 is funded under the Wexford Local Authorities Accessibility programme.

Because the lift is totally portable and works on a rechargeable battery it does not infringe on lane swimming at the pool, and can also be moved to the new swimming pool when it is built.

'Prior to this people with disability had to have help from the staff to access the pool. This gives them more independence,' said Martin Kirby, pool manager. He added that a similar style lift is used in the National Acquatic Centre in Dublin.

- Anne Marie O'CONNOR

Is charity just another big business?

"Some big charities are more commercial than many traditional businesses, and are exploiting their charitable status as an unfair competitive advantage."

It is a bold statement - and reflects what an increasing number of smaller businesses are saying in private, if not in public. Casting aspersions on organisations such as Help the Aged, Red Cross, the RNID and RNIB, which are generally held in such high regard, is risky; not least because adverse comments are likely to be misinterpreted as an attack on the charities themselves, when in fact it is their trading activities that are causing the rumbles of concern.

Read more on the Independent Living website

Tuesday, September 30, 2008

Oxford Ascend Hoist

With its unrivalled range of movement, the Ascend can transfer a patient from a low-seated position to fully extended with ease. Its active lifting motion was specially designed to encourage user participation, which ultimately promotes patient independence and well-being.

For more information contact Dolphin Mobility on 01276 856060.

Oxford Arise Patient Lift

The Arise was specifically designed for quick, simple and safe transfers. Unlike using conventional passive lifting devices, the Arise supports using a range of active slings. This encourages the patient to participate during the lifting process. This active style of transfer is proven to keep patients active for longer. Slings are simple to fit, provide excellent access and support for the key tasks of toileting, standing, walking and quick transfers.

For more information contact Dolphin Mobility on 01276 856060.

Oxford Advance Patient Lift

The Advance patient lift from Oxford represents a true step forward in patient lift design and performance. It uses the very latest design and manufacturing technologies to ensure the Advance is the most functional and stylish lift in its class today.
For more information contact Dolphin Mobility on 01276 856060.

Oxford Presence lift

The Oxford Presence lift has been engineered and designed to handle almost any resident-handling task. With its outstanding lift range, the Presence can lift residents from the floor as well accommodate transfers to higher surfaces. The 500 pound safe working load and greater spatial area make this lift a perfect fit for larger residents.



For more information contact Dolphin Mobility on 01276 856060.


Oxford Stature Patient lift

The Stature patient lift, Oxford's flagship product, recognises the true needs of the modern care environment.

With a massive safe working load of 227kgs/500lbs/36st and one of the largest lifting ranges available (min 390mm max 1550mm), the Stature is able to cope with even the most demanding and technical of patient handling situations.

For more information contact Dolphin Mobility on 01276 856060.

Spa Pool Lift

The Splash! Spa pool lift is designed for use with spas up to 52” (132 cm) above ground level.

Spa Lift
The Spa
lift is attached to the pool deck using a square anchor socket. The Splash! is virtually maintenance free. The components are made from corrosion-resistant materials, including powder-coated aluminum (arms, housing), and powder-coated stainless steel (base, mast, and seat frame). The unique seat of the lift was specifically designed to provide the user with the greatest possible comfort and ease of transfer.

For more information contact Dolphin Mobility on 01276 856060.

Council takes over home repairs from 'slow' agency

This article appeared on www.thisisnottingham.co.uk

THE borough council is to take on repairs and improvements to homes after ending a contract with a housing association.

According to the council, the work of the South Notts Home Improvement Agency did not meet expectations and was not carried out in time.

From tomorrow all jobs that have not yet been started within Gedling borough will be done by the council itself.

The housing agency will complete all jobs where work has already begun, at no cost to Gedling Borough Council.

The agency, run by housing association Spirita, helps elderly, vulnerable and disabled residents with house repairs as well as installing ramps, heating systems and stair lifts.

Click here!

In February, the group was told its contract would be extended if its service improved.

But a report by council officers states: "At the beginning of June 2008 it became evident Spirita was not adequately addressing the issues specified and it was mutually agreed to terminate the contract on September 30."

The South Notts Home Improvement Agency was set up in 2005 to help people living in private homes in Gedling, Rushcliffe and Broxtowe.The agency was given £230,000 of public money for home improvements. But in March 2008 Broxtowe withdrew its funding.

It criticised the agency for delays in carrying out work after receiving an initial enquiry, the quality of technical assessments and the costing of work.

A Spirita spokeswoman said: "We have worked positively and pro-actively with Gedling Borough Council to ensure a smooth handover and we continue to support our clients and handle all the work already underway."

sarah.firth@nottinghameveningpost.co.uk

Monday, September 15, 2008

New pool lift for Ringwood swimmers

Swimmers in Ringwood are delighted with the new BluOne portable pool lift supplied by Dolphin, and are hoping it will encourage more disabled people to take the plunge at their swimming pools.

The above image shows Craig Dunnage, second from the left and Dolphin Mobility's Managing Director, demonstrating the new lift at Ringwood Health and Leisure Centre.

Stair Lifts - Prices

Most stairlift companies are reluctant to give you a price on their website or over the phone.

Dolphin Stair Lifts have a stairlift prices calculator on our website where you can quickly get a price online by answering a few simple questions about your staircase. All you'll need is a tape measure, pen and a sheet of paper.

Friday, September 05, 2008

Housing: the age-old problem

The following article was taken from www.contractjournal.com, the site for construction industry news.

Growing old isn't something that many of us like to think about. Except perhaps for the odd 10 minutes when we're looking in the mirror in disbelief that we're actually turning into our parents. Sadly, however, the fact remains that for those of us fortunate enough to make it, old age is a reality.

As a population, we're aging at an incredible rate. The average age in the UK now stands at approximately 39 years, compared to 34.1 years in 1971. Furthermore, by 2026, older people will account for almost half of the increase in the total number of households - resulting in an additional 2.4m older households than there are today. It's essential, therefore, that Housing Associations ensure that the dwellings they provide are able to accommodate a changing society - and for too long they haven't.

Elderly and disabled individuals living in social housing often find it difficult to move around their homes, make a cup of tea or bath themselves properly, and as a result, injuries or accidents often occur. A quick look at government statistics further illustrates the problem, with older peoples' falls resulting in 1.25m hospital admissions per year, at a cost to the NHS of around £750m. Safety modifications and adaptations are thought to be able to massively reduce that figure, with some analysts claiming that they could be reduced by as much as 60%. Or to put it another way, cut costs by about £400m.

Sixteen-point plan

In February this year, communities minister Hazel Blears announced that from 2011, all social housing must be designed and built to meet the '16 point' Lifetime Homes standard (see box, opposite). By putting its own house in order first, the government is hoping that the private sector will follow suit. If it fails to do so, by 2013 regulations will be introduced to make the standards compulsory throughout the UK.

The Lifetime Home Standards were first developed and promoted by Habinteg Housing Association and the Joseph Rowntree Foundation during the late 1980s. They were based on the idea that new dwellings should be designed in such a way that they are suitable for people throughout their lives and particularly as they enter old age. The Standard covers things such as wider doorways for wheelchair access, and entrance level living rooms. It also requires all housing to be accessible and easily adaptable to help people cope with disabilities.

While some may argue that this is simply another hurdle introduced by the government, making it yet harder to build the much needed social housing in the UK, Paul Cann, director of policy and external relations at Help the Aged, welcomes the idea: "This strategy is enormously important. Housing is the backbone of older people's quality of life, affecting their health, well-being and independence."

"Older people often tell us that they want to live in their own homes for as long as possible, but due to poor designs, they're unable to do so. This strategy will hopefully ensure that in the future, elderly people have the option to choose."

Lifetime neighbourhoods

The new standards form part of a wider initiative launched by the government called Lifetime Neighbourhoods. These are designed to ensure that in the future cities are constructed in such a way that they are able to accommodate the requirements of an aging population. Working in conjunction with planners and design experts, the scheme will address common design faults believed to be responsible for the growing number of elderly people that feel trapped in their own homes. These include the lack of disabled parking bays, public toilets, well located bus stops, as well as better street lighting and kerb design.

There are plans to role out the first 'age-friendly' cities across the 10 nationally planned eco-towns and the Olympic Village. If the project proves to be successful, it is certain to set a precedent for other cities across the developed world.

To support both the Lifetime Homes and Lifetime Neighbourhoods programmes, a £33m fund has been allocated for essential repair and adaptation work to begin on social housing dwellings. This coupled with a £460m 'Disabled Facilities Grant' for changes such as installing stair lifts and walk in showers will, according to the government, "help people stay mobile and live independently for longer".

Cann continues: "We're delighted the government is addressing the challenges facing the day-to-day lives of the older population. The commitment to providing housing advice, repairs and adaptations today, will mean that for the first time, older people who want to continue to live independently are better equipped to do so."

Constructing for life

In principle, this all sounds ideal. After all, it shouldn't be too much to ask that after decades of working hard and paying taxes, our elderly population should wish to keep their dignity and independence and continue to live comfortably in their own homes. The question is, however, is a one-size-fits-all approach to social housing really the solution? Or is this simply a knee-jerk reaction to an ageing population and the spiralling maintenance costs facing the government?

"In theory, the Lifetime Homes Standard is a good thing," says Marcus Keys, affordable housing director at Mansell. "There's simply no point in building homes that you then have to modify later down the line. This is about building homes of the future, today.

"Where housing providers need to be careful, though, is in ensuring that we don't end up in a situation whereby you have a single elderly person occupying a four-bedroom house, because her children moved on a long time ago. In that situation, you have to ask yourself, is this really the best use of space?"

Jon Rukin, Framework Manager at Rok, agrees. "The Lifetime Home philosophy is ethically and socially sound, but perhaps financially flawed," he says. "If you invest extra money building homes to this standard and only actually end up modifying a quarter of them, it doesn't demonstrate a good return on investment."

So the population is aging, the market is changing and as a result, we need to change the way we go about building our homes. In the private sector, the standards have come under particular scrutiny. Some contractors have argued that the standards are not a necessity and that the extra costs make it harder for first-time buyers to get on the market. So what does all this mean for the social housing contractor?

"Little change really," explains Keys. "This is something that we and a number of the major contractors have been doing for a long time already. As long as the requirements are considered in the design stage, there should be no additional cost to the contractor. The important part is ensuring that the supply chain is integrated within the design team."

Implementation costs

For contractors that don't already comply with the standards, the transition may not be so smooth. Especially given that the cost of implementing the Lifetime Homes standards varies dramatically. The Chartered Institute of Housing in Northern Ireland and the Joseph Rowntree Foundation conducted a comparative study into the cost of meeting Building Regulations and Lifetime Home standards. According to that study, the additional cost of building Lifetime Homes ranged from £165 to a maximum of only £545 per dwelling, depending on the size, layout and specification of the property.

But Rukin believes this is a gross underestimate. "'Typically, we have found that it can add anything up to extra £3,000 onto the cost of construction, depending on the size and layout of the dwelling. It's a lot easier to implement on larger properties, but for the smaller properties it can be more challenging as you can't physically make a house bigger."

So, while the private sector may not have taken to the new standards quite so well, social housing contractors are more welcoming to the plans. Maybe that's because for most the new standards have been incorporated into their day-to-day operations for some time. Or maybe it's because when working for the Government, the additional cost of construction is less important.

One thing is for sure, though. Any scheme designed to improve the quality of life for society should be welcomed, particularly when such simple steps can make a huge difference. Only time will tell if it's to be a success or not, but with the 2012 Olympics looming and London the centre of attention, it will be interesting to see if the scheme proves a winner or if it falls at the first hurdle.

New dwellings should be designed to suit people of all ages.

Lifetime Homes form part of a wider initiative - Lifetime Neighbourhoods - which aims to address common design faults.

£10 million plan to fix city lifts

By Lawrence Marzouk, Local Government Correspondent - The Argus

Every lift in council properties is to be replaced and refurbished as part of a £10 million plan.

Brighton and Hove City Council’s housing cabinet member meeting is expected to approve the investment next Wednesday.

The news comes after paramedics treating a sick pensioner had to be freed by firefighters after they were trapped in a lift.

The drama unfolded at the Leach Court sheltered flats in Kemp Town, Brighton, where lifts have been regularly out of action in the last year.

An 88-year-old man with a history of heart problems was taken ill on Friday afternoon and was helped into the lift in a wheelchair by paramedics.

But the lift became stuck and firefighters were called to free the patient and paramedics.

Maria Caulfield, the council's cabinet member for housing, said the situation was unacceptable.

The current contract provides for routine service and minor repairs but individual bids have to be made for each major piece of work.

Tuesday, September 02, 2008

Home improvements loan for over 60s

This article appeared on the Maidenhead Advertiser website.

The over 60s are being offered home improvement loans by the borough to keep people comfortable and secure in their homes.


The scheme, being introduced by the Royal Borough and 17 other local authorities across Berkshire, Buckinghamshire, Oxfordshire and Surrey, provides loans to the over 60s to improve the warmth, comvort or security of their homes.

This could include work to central heating, improving insulation, installing a stairlift or essential repairs, among others.

Cllr Alison Knight, the borough's cabinet member for planning and housing, said: "We have created a loan to help residents remain in a well-maintained home during their retirement – and have peace of mind – while paying off as little or as much of the loan as they like each month.

"It is important to us that the loan is equal or superior to products available from other lenders in terms of interest rates, charges, efficiency and especially flexibility."

For further information on the scheme, call 01628 683820.

Splashing out on pool lift for disabled swimmers


The following article is taken from the New Forest District Council website. The pool lift was supplied by Dolphin Mobility.

DISABLED swimmers are making waves at Ringwood Health and Leisure Centre with the introduction of a new pool lift.

Swimmers who found difficulty accessing the pool using the old-style hoist are delighted with the £5,000 Italian-imported equipment which has now been installed.

New Forest District Council purchased the BluOne portable pool lift, only recently available in Britain, in a bid to encourage more disabled people to take the plunge at their swimming pools.

"We were aware that the old-style hoist was not liked as disabled swimmers had to be strapped in. Some people didn't like asking for help as two members of the pool staff had to manage the equipment," said NFDC's Portfolio Holder for Employment, Health and Wellbeing, Cllr Maureen Holding.

"We want more disabled people to enjoy the benefits of swimming and have invested in this modern, lightweight and easy-to-use pool lift with great success.

"Swimming gives better health and mobility to disabled people and therefore it is very important for them to participate in this activity," said Cllr Holding.

Now only one staff member is needed to operate the lift and disabled users can be gently lowered into the water where they can easily slide off the seat and enjoy a swim.

Joan Cundill, a disabled swimmer, was invited to the Ringwood centre to try out the equipment.

She said afterwards: "The new hoist is a great improvement on the old one, both for the passenger and poolside staff."

NFDC Equalities Officer Helena Renwick would like feedback from swimmers now using the pool lift.

"If people tell us they like it, we can put it in other centres," she said.

Helena can be contacted on 023 8028 5560 or by email helena.renwick@nfdc.gov.uk

For more information please visit the BluOne pool lift product page on our main site or check out one of our pool lifts video's on youtube.


Friday, August 08, 2008

Half of Derby museum out of bounds to disabled people after lift is switched off

DISABLED people cannot access half of Derby's Museum and Art Gallery because a stair lift has been condemned.

Derby City Council said the lift, which helps people reach the upper levels of the museum, including the Joseph Wright collection, could no longer cope with the demands on it.

The council said the weight of some of the wheelchairs now being used by disabled people had become too much for the lift.

It was turned off a week ago but the lack of access was only highlighted after John and Helen Winson, of Dovedale Avenue, Long Eaton, tried to visit the museum.

Mrs Winson, 51, uses a battery-powered wheelchair because she has two artificial legs.
Click here!

She said: "We had been to the museum before but I wanted to go again to see the changes to the Egyptian exhibition.

"I could access the ground floors and one of the lifts was working to part of the building but when we went to use the stair lift, we were told by staff that they were very sorry but the lift had been condemned by the council. I was really disappointed because I couldn't get to the exhibition I had really come to see and we just had to leave."

A spokeswoman for the council said it was looking to replace the lift with a better one.

She said: "A structural engineer will visit the museum this week because we want to replace the lift with a better platform type of lift which will be easier for people to use.

"Before installing that, we need to look at the site because it is very structural work.

"We don't know at the moment how much that could cost and how long it could take but we will get the work carried out as soon as possible."

The council said it could be around a month before disabled people would be able to access the remainder of the museum.

Martin Austin, managing director of Derby firm Nimbus, which provides advice to companies and organisations about providing access for disabled people, said health and safety had to come first.

"Derby City Council is usually proactive about access issues and I am sure they are assessing it now," he said.

"Although not having access is not ideal, health and safety has to come first and I am sure people would prefer not to be able to access part of a building for a short time rather than use equipment which could potentially be dangerous.

"The Disability Discrimination Act means the authority has to provide a replacement within a reasonable amount of time and I hope they are able to provide a new lift as soon as possible."

Thursday, July 31, 2008

Oxford Voyager Portable Hoist

Dolphin Mobility are delighted to announce the addition of the Oxford Voyager range of hoists, to their product portfolio.



The Voyager Portable & Easytrack combine to form a unique portable overhead lifting solution for the hom
e or care environment.


The Voyager Portable is lightweight (5.5k
g/ 12 lbs with battery) which allows the use of one unit for several rooms (with Voyager fixed or Easytrack rails). Convenient carry handles allow easy transfer of lift.

Tourism For All

Tourism for All is a national charity which aims to be the centre of expertise on accessible tourism. They publish a guide to easilt accessible places to visit in Britain.

https://www.tourismforall.org.uk/New-Easy-Access-Britain-Guide-Offers.htm

A new guide has been launched by Visit London with information on over 800 accessible hotel rooms in the capital.


The guide, which is based on an independent audit of every hotel, describes the visit from arrival by car or public transport to reception, the restaurant, other public areas and the rooms and bathrooms.


Available through www.visitlondon.com/accessible, the guide also includes services such as low level counters, hearing induction loops, facilities for visually impaired guests and adjoining rooms for carers.

Disabled 'face long wait for home works'

The following article highlights the growing problem of waiting lists for disabled adapatations and appeared on the thisishullandeastriding.co.uk website.

Some disabled and chronically sick people in Hull are having to wait more than a year for adaptations to their homes.

Government guidelines say the maximum time for a low-priority case to be dealt with should be 52 weeks.

But a snapshot survey of 30 recent cases in Hull has revealed a third failed to hit that target.

The longest took just over 70 weeks from the start of the assessment process to the work being finished.

Typically, adaptations range from grab-rails and stairlifts to ramps and disabled toilet facilities.

Click here!Most are carried out to allow people to remain living at home rather than moving into residential care.

Mark Baggley, chairman of the Hull Choices and Rights Disability Coalition, said: “I am not surprised by the figures because it really is a massive problem which, unfortunately, isn't really known about.

“I know of one couple who have been together 50 years, but because one of them has been in hospital and their home requires adaptations, they have lived apart for the past eight months because the house had yet to be adapted.”

Mr Baggley said a shortage of occupational therapists and building surveyors were among the reasons behind the delays.

But he added: “The biggest factor is that most of the city's housing stock is just not suitable.”

John Hocking, the council's housing director, who deals with disabled adaptations, said: “We have a fast-track system for people in greatest need, but we do need to improve the time it takes.”

Monday, July 28, 2008

Exposed: the high-pressure sales tactics that target the disabled

An article from the Guardian warning of the high-pressure selling tactics employed by some companies in the mobility aids industry.

Thursday, July 10, 2008

Pool Lift

If you need a pool lift, Dolphin Mobility have a comprehensive range of products to suit nearly every kind of swimming pool.

The Bluone Portable Pool Lift is suitable for level access swimming pools.
The BluOne can transfer people to and from pools, dressing rooms and other places in an easy, smooth and safe manner.

pool liftsBluOne is easy to use. The person simply sits on the seat at the front and is pushed to the edge of the pool. Simply operate the brake and lock in position, press the down button and the swimmer is lowered into the pool.

The Oxford Dipper Pool Lift is for use at swimming pools, therapy pools and quayside locations
. The Dipper is best used in level access pools or where a small pool side wall or obstruction exists.

The most versatile pool lifts are the Splash! Semi Portable Pool Lift and the PAL Portable Pool Lift. They can be adapted for above ground pools and for above ground spas up to 52” above the deck.

PAL pool liftsAnother big plus point for the Splash and the PAL is the hand control which powers the pool lift up, down, left and right. This means that it can be operated by the user without relying on an assistant.

If you would like to discuss any of these products please call us on 0800 9800 126.

Wednesday, June 25, 2008

Pool Lifts - Splash Caddie


Video showing the Splash Caddie pool hoist in use.

Thursday, May 08, 2008

End disability poverty campaign

Please take the time to add your support to the Leonard Cheshire Disability campaign to end disability poverty.

http://www.lcdisability.org/enddisabilitypoverty

Disabled people are twice as likely to live in poverty than non-disabled people. Let's do something about it.

Monday, April 28, 2008

PAL Pool Lift Video



The PAL (portable aquatic lift) available to buy from Dolphin Mobility in the UK.

Thursday, March 20, 2008

Easytrack Hoisting System

The unique floor-to-ceiling design eliminates the need for specialist fixings, alterations or electrical installations.This allows the system to be used permanently, semi-permanently or even temporarily. The Easytrack is the ideal solution when a fixed ceiling track cannot be installed.

Friday, February 15, 2008

DiGi Project Swimming Pool Lift

A new pool lift manufactured in Italy and available in the UK from Dolphin Lifts.

V4 Ceiling Hoist - Exchanger

A demonstration of the exchanger system for the V4 ceiling track hoist.

Ceiling Track Hoist Turntable

A demonstration of a ceiling hoist turntable.

Ceiling Hoist - Return to charge feature

This video shows the return to charge point feature of a BHM V4 ceiling track hoist.

BHM Medical Video

Promotional video for BHM Medical products.

Splash Pool Hoist Sling

A quick video demonstrating the Splash pool lift using a sling.

BluOne Swimming Pool Lift

Video showing the latest swimming pool lift available from Dolphin Lifts in the UK.

Thursday, February 14, 2008

Spa's with wheelchair access

The Times Online website has recently posted an article advising readers on where to find wheelchair accessible spa's. Click on the above title link to view the article or try the links below for information on the sites that they have selected.

Titanic Spa - Huddersfield

The Spa at Pennyhill Park Hotel - Bagshot, Surrey

SenSpa at Careys Manor - New Forest

Thermae Bath Spa - Bath

The article was written by Miranda Allard who runs SpaContacts.com which features a limited number of Spa's invited by her to join.

Wednesday, February 13, 2008

Blu One Swimming Pool Lift

Dolphin Mobility has announced the addition of a new portable hydraulic pool lift to its product portfolio. The BluOne Pool Lift, manufactured by Digi Project of Italy, is designed to assist anyone who struggles to get in and out of a swimming pool using steps, particularly the disabled, elderly or people recovering from illness or injury.

pool lift
It works by a person sitting on the seat at the front and being pushed to the edge of the pool from a dressing room or elsewhere. The brake is then set and locked in position, the 'down' button pressed and the swimmer lowered into the water.

swimming pool lift
Featuring a total of five different safety levels, the lift can handle up to 110kg and has a down-lift time - with weight - of 23 seconds and an up-lift time - also with weight - of 17 seconds. Power comes from a 24V rechargeable battery. A seat belt is fitted as standard and the lift comes in a standard colour of white, although it is also available in blue.

The BluOne complements Dolphin's existing pool lift range which include the Oxford Dipper and Rehamed's Portable Aquatic Lift (PAL) and Splash Semi Portable Lift.

Monday, January 28, 2008

H Track Ceiling Hoists

I came across this interesting discussion on the BBC message board which could be of interest if you are considering buying an 'H Track' or 'X-Y System' ceiling hoist.

Monday, January 21, 2008

Ceiling Hoist Users Club

The Ceiling Hoist users Club website has details of hotels and accomodation that provide ceiling hoists for their disabled guests.

Friday, January 11, 2008

Patient Hoists for the disabled

Care providers are faced with numerous challenges daily. A patient hoist is often required where there is a lift and transfer need. For example to transfer a patient from a chair to a bed, into a bathtub or onto a toilet. Choosing a system designed with the carer and patient in mind is vital.

There are several hoisting systems available on the market and manufacturers worldwide are designing new hoists which make the lifting and transfer of patients an easier experience.
The question is: How do you choose which product is right for you?

Lift and transfer products fall into 3 main types. Ceiling Lifts (sometimes called Overhead hoists), Floor Lifts (hoists) and Wall Lifts (hoists).

Overhead Hoists

There are two types of overhead hoist, ceiling fixed track and portable track. A ceiling track hoist consists of a piece of rail/track which is permanently attached to the ceiling.

The track can be fitted to timber joists if available or chemical fixed into concrete ceilings. If for any reason the ceiling can't be used it may be possible to fasten the track to the wall.

Less strain as no manual lifting is required
High Lifting height, lift from the floor Uses no floor space, which eliminates storage concerns Versatile - lift, reposition, weigh, toilet
Full room access (curved track or X-Y) and to other rooms - through door header
Only 1 person (caregiver) required
Always available
Lift into bath - no tub modification required
Faster than floor lifts - easy to manoeuvre (carpeting not an issue)
Promotes independence
More comfortable for user
Portable options (lift and tracking)

The following track configurations are available with ceiling hoists

Straight Track X-Y system or H Track
Room to room track system Curves Y junctions Turntables, gates and exchangers
Portable Tracks

Mobile Floor Hoists

Floor hoists have been designed especially with the domestic care environment and patient in mind. Electric and hydraulic units are avilable. The following list includes some of the benefits of having a portable floor hoist.

Can be less expensive than ceiling lifts
High level of user knowledge
Use in common care areas - as back-up to primary ceiling units
No track to install
Lift from the floor is possible
Good for temporary use on holidays or for occasional visitor's

Wall Lift Hoists

The wall lift has been designed especially for home use and features the following benefits.

Inexpensive and versatile
Portable, with the use of additional wall brackets
Easy to install Unique problem solver



As you can see the patient lifting market can be quite confusing owing to the vast array of options and manufacturers. If you are considering the purchase of this type of equipment I would recommend contacting 3 or 4 companies to ensure that you buy the right product for your situation.

A good piece of advice is to speak to an independent adviser who deals with more than one manufacturer. This way the salesman is going to give you an honest appraisal of the best equipment for you and not have to try and persuade to buy the only brand that he can sell.

I would also strongly urge you to meet with an occupational therapist or physiotherapist with expertise in this area as it is vitally important that you get the right solution for the end user.
Christian Dunnage is a director of Dolphin Mobility Ltd, a UK based independent supplier of
stair lifts, patient hoists and mobility products.

Thursday, December 06, 2007

Wessex Home Lift - Wheelchair Lifts

Click the above title to view a video of the Wessex Home Lift. The Wessex Home Lift is the most popular domestic through the floor wheelchair lift that we sell. More details can be found on the Dolphin site under Wheelchair Lifts.

Government ramps up funding for home adaptations

Thousands of older and disabled people will benefit from extra Government funding for home adaptations, such as ramps, stair lifts and easy-access showers. Communities Minister Baroness Andrews today announced the increases in the Disabled Facilities Grant (DFG) as part of a package of measures designed at helping people live independently in their own homes for longer.

The DFG will increase by £25 million for 2008/09, a significant increase of 20 per cent, taking central Government funding up to £146 million. Central government funding for DFG has already doubled since 1997 from £57 million to £121 million this year.

Around 35,000 older and disabled people already receive DFG support every year. Adaptations funded include improved access to homes, such as widened doors, and basic facilities within a home, like a track and hoist.

The Government also announced plans to strengthen Home Improvement Agencies (HIAs), the locally based not-for-profit organisations that help homeowners and tenants renting private housing repair and maintain their homes.

The new programmes Communities and Local Government announced to support HIAs are:
* A new three-year contract for a national co-ordinating body for HIAs. The body will support the delivery of the forthcoming national strategy for housing in an ageing society, provide ongoing support to HIAs and give a voice for the sector in Government.

* A Future HIA project, to be taken forward by Foundations Home Improvement Agency, to help ensure that HIAs are fit for the future and to see whether they can deliver wider services, such as housing options advice, gardening services, support for people discharged from hospital. Foundations will report to Government next year.

Communities Minister Baroness Andrews said:

"Most people are happy with their current homes and want to remain where they live for as long as possible, but the decisions people make on staying put or moving are increasingly motivated by their health and well-being.

"This package of funding and initiatives will help people make the right choices for them and not feel pressured into moving into sheltered housing or residential care.

"We want to ensure that older people have the best possible advice on their housing options and to help them live independently for as long as possible. Living longer should mean living well, not more years spent in accommodation unsuitable for those with a chronic illness or disability."

HIAs advise people on improvements and adaptations which they may need to their homes and assist them in applying for local authority grants or loans to carry out the required work.

They also help to identify reputable local contractors, helping vulnerable people to avoid 'cowboy' builders. They then oversee the work to ensure that their clients are completely satisfied.

In 2004/05, HIAs in England dealt with 103,000 enquiries where substantial advice was given, and in 38,700 cases, this led to work being carried out by the HIA.

Notes to Editors
1. The Disabled Facilities Grant (DFG) is a mandatory entitlement administered by local housing authorities, to help fund the provision of adaptations to enable disabled people to live as comfortably and independently as possible in their homes.
2. Home Improvement Agencies (HIAs) are small, locally based not-for-profit organisations, although some are part of larger housing and support service organisations or local authorities. HIAs receive most of their revenue funding from local government through Supporting People (SP) and general housing funds. Under SP, funding decisions are made by local authorities rather than by central government. This has encouraged HIAs to be more diverse, working to local rather than national agendas. The proportion of the population over 75 years old covered by HIAs has risen from 61% in 1999 to 92% in 2006.
3. Communities and Local Government sponsors a national co-ordinating body for HIAs (called Foundations) to support the work of HIAs, including promoting and raising the profile of HIAs, increasingly with local service commissioners and local area agreements; representing the movement in dealing with government and other stakeholders, and building HIA capacity.
Public Enquiries: 020 7944 4400; News Releases:
http://www.communities.gov.uk
Client ref 230
GNN ref 154843P

Wednesday, December 05, 2007

High pressure sales advice from The Scotsman

This interesting article appeared in The Scotsman and warns of the high pressure sales techniques that many mobility companies now employ.

http://business.scotsman.com/retail.cfm?id=1885022007

I particularly recommend the following advice.

"Sales people may try to make you feel that if you don't buy a particular item now you will lose out; offer you a massive discount on an original high price; try to build up your commitment to the product so that you can't say no later on; use expert opinions to influence your decision or use personal information they gain from you to persuade you to agree you are interested in the product.


"Ask friends and family for recommendations of companies or traders before you buy. Shop around and if it's a large purchase consider getting several quotes.


"Try to have a friend or relative with you for support and to witness any verbal claims that are made. Make sure you get everything in writing, including any special deals or discounts.


"Don't sign on the spot - always read any contract carefully, and if you're being asked to sign a credit agreement, think about getting someone else to check the details before you sign.


"If a product costs over £100, using a credit card may give you extra protection if the goods are faulty or not as described."

Wednesday, November 28, 2007

Disabled Access in London

For an excellent guide to accessibility in London try taking a visit to http://www.visitlondon.com/maps/accessibility. There are details on disabled friendly attractions, theatres, shopping and hotels.

Wednesday, November 21, 2007

New Dolphin Mobility Logo

Here is the new Dolphin Mobility Ltd Logo. The new logo has been created to coincide with the launch of our updated company literature.


Please get in touch if you would like copies of any of our company or product literature.

Friday, November 16, 2007

Mobility Products on YouTube

I have recently posted some of our mobility product videos onto YouTube. Products featured inculde swimming pool lifts, portable hoist and ceiling hoists.

Thursday, November 15, 2007

EasyTrack Free Standing Hoist

The EasyTrack FS hoist is completely free-standing and therefore requires no fixings.

video

Please check out the Dolphin website if you would like more information on this free standing disabled hoist.

Monday, November 05, 2007

Reconditioned Second Hand Stairlifts

Dolphin currently have over 100 second hand stair lifts in stock. A list of the straight stairlifts that have already been reconditioned can be found on the website. In addition there are approximately 30 secondhand curved rail stairlifts which are also ready to be re-installed.

Friday, November 02, 2007

New Dolphin Mobility Corporate Brochure

We have posted our new brochure on the main site. It is available as a pdf download.

Dolphin Mobility Corporate Brochure

Friday, September 21, 2007

Oxford Dipper Pool Lift Video

An alternative to the Rmt Splash is the Oxford Dipper Pool Hoist. The Dipper has been designed for use at swimming pools or quayside locations. To see a video of the pool lift in action, simply press play.


video

Friday, September 07, 2007

Pool Lift Stability Vest

This video shows you how to use a RMT pool lift stability vest.

video

The vest was designed for people with no upper body or trunk stability. It attaches the user to the chair and straps them in for support.

Thursday, September 06, 2007

Pool Lift - Splash Caddy Video

The Splash Caddy allows the pool hoist to be quickly positioned when needed. Once in place the splash is ready for use.


video

To find out more about the Splash and other swimming pool products visit the dolphin lifts website.

Thursday, August 16, 2007

Mobility Scooter Tax Alert

This article from Disability Now reports on a worrying development for Scooter importers.

Paul Carter, August 2007

The price of mobility scooters could increase by as much as £250 as a result of EU changes to customs regulations.


Under the new rules, scooters are now classified as 'motor vehicles for the transport of persons' rather than ‘carriages for disabled persons' meaning that they attract an import duty of 10%.

The trade body which represents the majority of scooter manufacturers and importers in the UK also says that HMRC is issuing demands for three years’ back payment of duty, as the regulations came into force six years ago.

Ray Hodgkinson, the director general of the British Healthcare Trades Association (BHTA) said: “This position needs to be reviewed urgently. A price increase of over £250 will cause hardship to many consumers, and because some of our members will be unable to pay the back demands (totalling £10m) they may go out of business, so reducing choice of product.”

Gordon Lishman, Director General of Age Concern, said placing mobility scooters in the same class as leisure vehicles was “ludicrous”.

"If scooters are to be made affordable for those who need them, the UKGovernment must put pressure on the EU to totally rethink this policy."

Friday, July 20, 2007

Southampton Centre for Independent Living

I found this excellent website which may be of interest if you are looking to view mobility products without the hassle of a salesman breathing down your neck. There are also some very interesting disabled related articles.

SCIL is an organisation run and controlled by Disabled People. We support Disabled People to live independently and campaign for an inclusive society which does not discriminate against Disabled People. We believe that Disabled People should have the same opportunities and quality of life that non-Disabled people take for granted.

Monday, June 18, 2007

Time to Get Equal Week

Time to Get Equal Week Monday 18 June – Sunday 24 June 2007

Scope is the disability organisation whose focus is people with cerebral palsey. The Time to Get Equal Week is part of their ongoing campaign for equality for disabled people. To find out more about the Time to Get Equal campaign, go to www.scope.org.uk/disablism.

Another excellent campaign supported by Scope is In the Picture which aims to promote the inclusion of disabled children in early years' picture books.

http://www.childreninthepicture.org.uk/

Wednesday, April 04, 2007

Bathing Made Easy by DLF

The Disabled Living Foundation (DLF) is a national charity that provides impartial advice and information about products for older and disabled people. For over 35 years they have compiled and maintained the UK's only comprehensive, impartial database of products for older and disabled people.

Until recently the DLF's database has only been available on subscription to healthcare professionals. Now the DLF has made one section of the database available free of charge for public use - 'Bathing made easy'. Containing detailed, impartial information on over 1,400 personal care items, this online search and comparison website aims to include all products available in the UK. All information has been checked by the DLF’s team of therapists and includes a description, a price guide, dimensions, images and a list of national suppliers.

Dolphin Mobility are proud to support Bathing Made Easy.

Tuesday, March 27, 2007

Directory of Private Occupational Therapists

The College of Occupational Therapists have compiled a directory of OT's working in private practice. Private Occupational Therapists.

It is possible that you may be able to receive the occupational therapy service that you require free of charge from the NHS or your local authority.

It is also possible that you have already approached these services but discovered that you do not qualify for some reason or that there is a waiting list. If this is the case we hope that you will find the assistance that you require from this Directory.

Friday, February 16, 2007

Chiltern Invadex in Administration

Story taken from Bicester Advertiser

THE future is uncertain for Bicester company Chiltern Invadex which has been taken into administration.

So far 55 staff have been made redundant at the firm, based in Wedgwood Road, and 120 workers are left.

Administrators KPMG are looking to sell the business, which supplies products designed to aid mobility and independence for the elderly and less able, as a going concern.

Richard Griffiths, KPMG spokesman said: "We continue to trade, and are talking to a number of interested parties. We are hoping to conclude a sale."

The company has an annual turnover of £14m.

Administrator Allan Graham said: "Difficult trading conditions, along with cashflow problems, have left the directors with no alternative but to place Chiltern Invadex into administration.

"We will now continue to trade the business and are looking to sell it as a going concern. We would be keen to hear from any parties interested in acquiring the business."

Thursday, February 01, 2007

Medtrade Spring - Las Vegas 2007

Medtrade Spring offers a marketplace of over 500 exhibiting companies showcasing 90,000 net square feet of products and services. Discover new products and business solutions from the leading manufacturers of mobility, respiratory and durable medical equipment. This leading event draws over 5,500 industry professionals from across the United States and around the world.

Exhibit Hall Hours

Wednesday, April 25th 10:00am – 5:00pm

Thursday, April 26th 10:00am – 3:00pm

Thursday, December 21, 2006

EasyTrack FS Hoist

The EasyTrack FS is a free standing, versatile solution for all types of point to point transfers - wheelchair to bed, bed to chair, even in the bathroom, anywhere there is a lift and transfer need.

The EasyTrack FS has a safe working load of 440 pounds or 200 kilograms which is exceptional for a portable product and the optional protective carrying bags make the system easy to transport.

The FS system includes an extendable rail, 2 telescoping posts and 2 foot plates.

Portable HoistClick to view Easytrack FS video

Tuesday, December 12, 2006

Tories launch website forum for disabled people

The Conservative party have recently launched a new website forum to get feedback from disabled people on the issues that effect their lives.


As you may know David Cameron is the parent of a small child with epilepsy and cerebral palsy. If he is elected Prime Minister it could well be the case that issues regarding disability will receive a higher profile than ever before in the corridors of power. This could be a good chance to get your views across to the policy makers of the future.

Monday, December 11, 2006

Disabled access to town hall row

A DISABLED woman says she was "made to feel like a leper" when she went to Bournemouth Town Hall for her granddaughter's register office wedding.

Wheelchair user Maureen Hayes, 76, is now calling on the council to do something about access, facilities, and disability awareness training for staff.

"The whole thing was unwelcoming and not something I would recommend," said Mrs Hayes, of Southbourne.

After having to go into the building through a back door via a steep ramp, Mrs Hayes needed to use the toilet. She claims the member of staff on duty was unsure where the disabled facilities were located: they turned out to be in an annexe reached by going back outside.
Access to the room where the ceremony was being held was up four steps. Mrs Hayes says the member of staff did not know how to operate the stairlift and suggested men from the wedding party could carry the wheelchair.

After the ceremony, Mrs Hayes claims staff closed the back entrance, assuming that her taxi driver could get her and her chair down the front steps. She was escorted to a lift, but it took another 15 minutes for the member of staff to find an alternative way out of the building.


"How dare Bournemouth Town Hall expect disabled people to have this sort of reception? I accept that it's a listed building, but there's no reason why one side of the steps at the front couldn't be made into a ramp," said Mrs Hayes.

"We're not asking for red carpets, we're asking for the opportunity to live our lives freely. They are discriminating. Had I been a more timid person, it could have wrecked my day."

Helen Rigg, registration and coroner's service manager for the council, said: "We are currently examining ways to improve accessibility to the Town Hall for all people and would like to apologise to Mrs Hayes that her recent visit fell short of her expectations.

"Unfortunately accessibility is limited by the fabric of the old Town Hall building. People who use wheelchairs currently need to use the rear entrance and accessible toilet facilities are in the Town Hall extension."


This article appeared on http://www.thisisdorset.net

Tuesday, December 05, 2006

Gemini Ceiling Hoist Track Fixings 185 Kgs

Track Fixings all BZP



10mm x 100mm coach screws minimum of four.

10mm studding minimum of four with 10mm Nylocs.

Maximum track fixing centres:- 1250mm.

Minimum curve radius:- 600mm.

Maximum track cantilever:- 150mm.

Maximum uni-strut fixing centres:- 500mm.



Fixing over roof joists (inc gang nailed trusses)

Supporting Unistrut 40mm x 40mm spanning 6 trusses.

Note:- Additional ceiling reinforcement may be required depending on roof construction. This will be advised by the Representative/Agent.



Fixing into first floor joists

*Minimum joist size:- 200mm x 50mm. Maximum span 3.0 metres.

Joist centres:- 400mm

*(Calculations based on centre point of joist fixing)

Joist centres:- 400mm.



Wall to wall fixings

Maximum length of braced track:- 4000mm.

Monday, December 04, 2006

Gemini Ceiling Hoist Track Fixings 125 Kgs

Track Fixings all BZP

8mm x 100mm coach screws minimum of four.

10mm studding minimum of four with 10mm Nylocs.

Maximum track fixing centres:- 1250mm.

Minimum curve radius:- 600mm.

Maximum track cantilever:- 150mm.

Maximum uni-strut fixing centres:- 50mm. (On Joists).



Fixing over roof joists (inc gang nailed trusses)

Supporting Unistrut 40mm x 40mm spanning 4 trusses.

Note:- Additional ceiling reinforcement may be required depending on roof construction. This will be advised by the Representative/Agent.



Fixing into first floor joists

*Minimum joist size:- 150mm x 50mm. Maximum span 3.0 metres.

*Joist size:- 200mm x 50mm. Maximum span 5.0 metres.

*(Calculations based on centre point of joist fixing)

Joist centres:- 400mm.



Wall to wall fixings

Maximum length of braced track:- 5000mm.

Friday, December 01, 2006

BHM Medical

BHM Medical Inc. has been providing solutions for the elderly, disabled and the organizations or facilities that serve them for over 10 years. Through feedback from caregivers and those who use the lifts, BHM has been able to design some of the best patient transfer systems on the market today. An award-winning Research and Development department continues to improve and develop products that are exported to their team of distributors worldwide.
EasyTrack FS Portable HoistVoyager 4 HoistPortable Hoist
Dolphin are delighted to have reached an agreement with BHM to supply a range of their products which will be a fantastic addition to our product portfolio. Click the following links for more information.

Naidex 2007

Naidex is the UKs largest homecare, disability and rehabilitation exhibition - aimed at healthcare professionals (occupational therapists, physiotherapists, nurses & carers), dealers & distributors, social services workers, care home owners & managers and members of the public who have a disability.

No other event in the UK attracts so many healthcare professionals on such a large scale - 10,418 visitors attended Naidex 2006.

The exhibition is supported by The Disabled Living Foundation, The British Healthcare Trade Association, The College of Occupational Therapists, The English Community Care Association and Therapy Weekly. More information regarding feature areas at the show can be found at www.naidex.co.uk

Thursday, November 16, 2006

Independent Living London closes

The following post is a press release from Emap Public Sector regarding the future of Indepndent Living London, or rather the lack of it.

Independent Living London closes to make way for new initiatives at Naidex

Press Release

October 12, 2006

Emap Public Sector has reluctantly announced the closure of Independent Living London - the South East's leading disability event.

The attendance for last month's show at Alexandra Palace dipped below 3,500, despite a huge effort made to improve access at the only venue in London that is suitable for staging such an event.

Two factors lie behind Emap's decision to close the London show; the fall in visitors since 2003 when it still took place at Wembley, and a drop in the volume of exhibitors, which has also diminished since 2004. In 2003 Independent Living London attracted more than 5000 visitors but the following year, while Naidex was increasing by more than 2000 visitors numbers fell by 7 per cent.

"A big effort has been made to try and make Independent Living London work but unfortunately we have to admit that it is no longer a crucial date in the diaries of health and social services professionals and for dealers," said Fraser Murdoch, Emap Group Publishing Director.

Last month's event still generated many 'positives' and Fraser added: "Naidex is already firmly established as the national show and our challenge now is to make that even more of a key event, especially for OTs and dealers from the south-east.

"We intend to explore the options for discounted, subsidised and sponsored travel packages to and from the NEC when that show takes place in April.

"Anyone who saw the moving & handling or Canine Partners demonstrations at Independent Living London, or the packed open-air seminars, will agree that those formats need to be adopted and extended at Naidex.

"Also, rather than simply running a CPD clinic at Naidex, as we have for the last three years, we will look at embedding CPD across all areas of the show, working, if we can, with the Department of Health to really make this happen in an imaginative and compelling way."

There are also plans to re-introduce exhibitor and visitor advisory boards this year so members can help to decide the shape of Naidex 2007.

The closure of Independent Living London will have no affect on Independent Living Scotland, the key deliverer of supplier products and services to the health and social services and trade market, which will take place at the SECC from March 28-29. More information is available at www.independentlivingscotland.co.uk.


Wednesday, November 01, 2006

Class 3 Mobility Vehicles

Mobility vehicles are classified into 3 categories by the Highways agency.

Class 1 Vehicles: Manual wheelchairs (chairs without an electric motor)

Class 2 Vehicles: Powered wheelchairs and mobility scooters for use on pavements and to cross roads. Maximum speed 4 miles per hour.

Class 3 Vehicles: Powered wheelchairs and mobility scooters for use on roads and pavements. Maximum speed 8 miles per hour.

Owners of Class 3 vehicles do not have to hold a current driving licence. However you do have to drive in accordance with the highway code. Your eyesight must comply with the relevant regulations and you can't drive under the influence of alcohol for obvious reasons.

Class 3 vehicles cannot be used on motorways, bus lanes or cycle lanes and although legally entitled to be used on dual carriageways it is not a good idea. You would feel very small, very slow and very vulnerable if you tried it. If you absolutely had to use a dual carriageway the vehicle must be fitted with a flashing beacon style light to make other road users more aware of your prescence.

Lights, rear view mirrors, rear reflectors, indicators and a horn are all required by law if you intend to use your scooter on the road. All class 3 vehicles must have a speed selector as the legal speed for using the scooter on the pavement is 4mph or 6.4kph which is half of the speed of a class 3 scooter. This is done by means of a speed dial on the tiller or a switch to halve the maximum speed.

Tuesday, October 31, 2006

Time to Get Equal: Disablism

Scope believes that the UK's 11 million disabled people should have the same rights and opportunities as everyone else. With this in mind they have embarked on the 'Time to get equal' campaign. Log onto their website for more details.

Scope describe Disablism as discriminatory, oppressive or abusive behaviour arising from the belief that disabled people are inferior to others.

Friday, October 20, 2006

Are they ripping us off?

Another excellent article from the Disability Now archive. I hear similar stories every day.

Some equipment companies are putting people under extreme pressure to buy, says Rod Hermeston.

Patricia Chubb, 67, has spent the entire amount of an insurance policy she had hoped to use for a holiday on a bathlift she says she cannot use.

A salesman from Nationwide Mobility sold her a Safety Bathe at a special price of £1,295, a £200 reduction which he said was only available that day, she claims.

While she was never able to try out the device in her bath, she claims the salesman said it would be fine after looking at the way she got into the bath.

When the lift arrived she tried to use it but says she realised that it was unsuitable for her. "It kept swinging me to one side. It was unbelievably painful for two or three days afterwards."
But the company told her there was nothing wrong with the lift, she claims.

An occupational therapist (OT) from Bristol social services has since said that the device is inappropriate because of the movements involved in using it.

The company has now offered Ms Chubb an Aquatec Fortuna bathlift instead, worth £895 the company told her. But it sells for around £450 elsewhere. Ms Chubb says she would like her money back.

Jane Madden of Oxford and Josephine Fanning of Didcot also complained to DN about the company. Ms Fanning accuses it of a hard sell which led her to buy a bathing device she feels unable to use. Ms Madden says a salesman tried to persuade her to pay around £400 more than the Aquatec Fortuna cost from another company.

Nationwide Mobility has failed to answer questions from DN despite being contacted on numerous occasions. In a statement it said that if anybody experienced problems with the company's agents or products "we would ask that they contact us directly so we can give the matter our early attention."

This response angered Ms Chubb, who claims she contacted them five times but only made headway when she got the local trading standards department involved.

The British Healthcare Trades Association (BHTA) has a complaints and conciliation scheme and can expel its members. Nationwide Mobility is not a BHTA member.

Unfortunately, experiences like these are not uncommon with other companies selling disability equipment such as scooters, bathlifts and stairlifts through ads in the national press, says Nick Pelling, director of the Disabled Living Foundation (DLF).

Salesmen often work on commission and saying that things are on special offer for one day is a classic tactic, he says. The DLF has received calls from people saying salesmen have even driven them to the bank to withdraw a deposit or encouraged them to lie about their age to get a bank loan.

Maggie Winchcombe, director of the Disabled Living Centres Council (DLCC), is worried about products being sold to people inappropriately.

"The group at risk of making expensive mistakes are those for whom dealing with an impairment is a new experience," she says. They only know about products through ads in the press.

It is important for this group to get impartial information. OTs in disabled living centres can offer that advice, she says.

It may be tempting to grab that "special offer", but Ms Winchcombe warns: "Don't make any commitment or sign anything until you have had time to consider."

There are good reasons for this because if you invite a salesman round, t here is no cooling-off period if you change your mind.

If you pay with a credit card there is a cooling-off period.

Under the Sale of Goods Act, a product must be fit for the purpose for which it is sold, so if a salesman misleads a consumer about what a product can do, the buyer is entitled to a refund.
But you do have to let the firm know that there is a problem within a reasonable time. And if the firm refuses to pay up, you might have to prove that you were misled by them in court, and this is not easy.

You should contact your local council and ask for the trading standards department or you could go to a Citizens Advice Bureau or solicitor.

At the moment there is limited regulation. BHTA has a code of practice and companies adhering to it should bring in an OT if they are uncertain how appropriate a product is.
Things may be set to improve in the sector.

The DLF, DLCC and BHTA are in the early stages of negotiations to set up a new code of practice for all direct selling of disability equipment.

This could involve a quality standards mark which those signing up to the code would carry on their ads. And a body could be set up to deal with complaints.

BHTA director Ray Hodgkinson says: "We hope people will join it to give public confidence. And companies not within it may not get business."

He hopes the Government will back the system.

Meanwhile, it is essential for people to seek unbiased information. The DLF can advise on equipment and suppliers.

The DLCC can give details of your nearest disabled living centre where you can try out equipment and get free advice.

It is a minefield, but with care you can avoid getting blown up.
Pressurised into handing money over:

In February 2000 Josephine Fanning, 76, of Didcot, had a Bath Bubble bathing aid demonstrated by a Nationwide Mobility rep. Ms Fanning, who has arthritis, claims when she asked for time to think the salesman got cross, saying he wouldn't come back to the area to waste his time. She says she bought the device for £595 because she felt under pressure. But she found the buttons hard to press and, on one occasion when she used it, she slipped off it.
Her son George Fanning was furious when he found out in August. He contacted Nationwide Mobility in September but claims they ignored his calls until he threatened to go to the press and his local MP in January this year.

The company has offered another product, but he has insisted it is tried out in the presence of an OT.

DLF helpline, tel: 0845 130 9177.
DLCC, tel: 0161 834 1044.
BHTA, tel: 01732 458868.
www.tradingstandards.gov.uk.

E-mail your experiences to DN:
editor@disabilitynow.org.uk.

Friday, October 13, 2006

Wheelchair Lifts

Wheelchair users and people with restricted mobility can benefit greatly from having a home lift installed. Domestic Wheelchair Lifts can be installed in any downstairs room where the lift can travel vertically through an aperture in the ceiling to the room above. When the lift is not in use it can be parked at either level leaving maximum living space available. The integral fire seal is effective when the lift is parked at the upper floor.

Wheelchair Lifts of this type are sometimes described as home lifts, through floor lifts, vertical lifts or platform lifts.



Domestic Wheelchair Lift
A domestic through floor lift is not suitable for use with a carer inside the cabin or for any standing users. In these circumstances an enclosed platform lift will be required. Multi purpose seats can be installed as an optional extra and there is a Powered Door option for greater independence. A fixed internal ramp provides a gentle incline for easy wheelchair access.


The Home Lift's free standing design does not require a load bearing wall meaning a wider choice of lift location is possible. The unit arrives flat packed for ease of transport and entry into the home. The lift is then assembled inside your house.

If for any reason the power should fail, emergency back-up systems operate the door, light and alarm and lower the lift to the ground floor. All vertical lifts should come with a phone point included. Safety edges and sensors will stop the lift if touched or obstructed.

Christian Dunnage is a director of Dolphin Mobility Ltd, a UK based independent supplier of
stair lifts, wheelchair lifts and mobility products.

Thursday, October 05, 2006

Naidex 2007 (24-26 April) NEC

Naidex is the UKs largest healthcare & disability exhibition - aimed at healthcare professionals (occupational therapists, physiotherapists, nurses & carers), dealers & distributors, social services workers, care home owners & managers and members of the public who have a disability.

Thursday, September 28, 2006

SSAFA Forces Help

The Soldiers, Sailors, Airmen and Families’ Association (SSAFA) Forces Help is the leading national charity committed to helping and supporting those who serve in our Armed Forces, those who used to serve, and the families of both. They provide a reliable, caring and trusted service to more than 50,000 people each year.

They can help to provide financial assistance to the following service men and women:

  • Anyone who has served one paid day of service in any of HM forces - all ranks and branches
  • Immediate dependants of the above - including former spouses, widows and widowers
  • Anyone who has completed one year's service in the Reserve Forces and their dependants
  • Anyone who has served one paid day in the Mercantile Marine and their dependants - including Korea, Suez, Falkland and Gulf operations
  • Anyone who has served one paid day in the Palestine Police Force in WWII and their dependants
  • Anyone who has completed one year's service of the Association's Professional Nursing and Welfare service
  • Any UK citizen currently stationed overseas as part of the Armed Forces who has completed one paid day whilst abroad and at least six months service after their return

Those not eligible for financial assistance can still approach SSAFA for advice on where to go next.

Wednesday, September 27, 2006

Disability Now Question

Another excellent article from Disability Now. This question from a reader relates to people who aret starting to find the stairs difficult to use.

http://www.disabilitynow.org.uk/living/equipment/easykit_apr_2005.htm

Your questions on equipment, answered by Lucy Andrews. This month, a reader whose relative is scared of falling when using steps asks for advice

March 2005
Q: "I have a relative who, with effort, is able to get up and down the stairs, but at times is scared of falling. I don't feel she needs a stairlift, but rather something to support her. Can you advise me on what's available?"

Many people feel vulnerable on the stairs, particularly when they are standing at the top looking down. There are some simple rules that will help you reduce risk: make sure that the staircase is well lit, the carpet is firmly fixed and in good condition, and that footwear fits well.

You can also look at how you use stairs. It may be safer to take one step at a time, particularly if one side of the body is stronger, and lead up with the good leg, but down with the weaker leg so that the stronger one is doing the harder work of lifting your body weight (going up) and lowering (going down).

Most staircases have a bannister rail on one side. A second rail provides extra assistance and encourages you to remain square and symmetrical on the stairs. Hand railing can be bought from DIY stores; or modular rail systems are available in white plastic from Cefndy Healthcare (tel: 01745 351787,
www.cefndy.com), and in wood from Keep Able (from £110, tel: 08705 202122, www.keepable.co.uk).

Turns in the staircase can be particularly hazardous as the stair width is often reduced on one side. The Newel Rail attaches to two sides of the newel post to give a continuous handhold as you move round the bend. It is available in two diameters from Homecraft Ability One (from £10.80). Homecraft also supply U grips, which come in sets of three and clamp onto the bannister rail to give an alternative grip on top of the rail (from £15.60, tel: 01623 757555,
www.homecraftabilityone.com).

There are two devices that provide a horizontal handhold across the stairs: the and the Stair-bar. The Stairaid is available from E Greenwood and comprises a steel handrail that replaces the existing banister rail, and a perpendicular rail that can be moved along the hand rail. When the user pulls on the rail, a friction grip prevents movement, giving a stable support (left, from £650, including installation, tel: 01274 571578).

The Stair-bar from Nuvations is similar in that the support rail is in front of the user, but the rail is moved up through a series of stepped channels that are fixed onto the wall on one side of the staircase and above the bannister rail on the other (tel: 07000 560732,
www.stairbar.co.uk). Both devices can be used to go up and down the stairs. The Stairaid can also be fixed outside.

For individual advice contact the DLF's helpline on 0845 130 9177 or email us at
advice@dlf.org.uk. A local Disabled Living Centre can also offer help. Addresses are on the Assistive Technology Advice Centres Council's website (previously called the Disabled Living Centres Council) at www.dlcc.org.uk

Lucy Andrews is a senior advisor at the DLF.

If you've got a question you'd like Lucy Andrews to answer, email
editor@disabilitynow.org.uk or by post at the usual address.

Tuesday, September 26, 2006

Independent Living Fall Prevention

Between one-third and a half of people over 65 will have a fall in any 12 month period. The costs are considerable in personal terms, of course, and also to the NHS, where £908 million is spent annually on treating fall-related injuries. It is not surprising then, that one of the key objectives of the National Service Framework for Older People is to "reduce the number of falls which result in serious injury and ensure effective treatment and rehabilitation for those who have fallen".

In recognition of the importance of this topic, Independent Living have established an area on the site dedicated to strategies and products to help with preventing falls:

http://www.independentliving.co.uk/fall-prevention.html

This is a substantial section in its own right, and also ties in with the two complementary areas, "Resources for Carers" and "Telecare and Communications"

http://www.independentliving.co.uk/carers.html http://www.independentliving.co.uk/comms.html

Thursday, September 21, 2006

College of Occupational Therapists

The British Association/College of Occupational Therapists is the professional body for occupational therapy staff in the UK. Their website http://www.cot.org.uk/ will help explain what an OT can do for you. If you or someone that you know could benefit from an Occupational Therapist you can ask your doctor to refer you to a state registered OT. Or you can find the number of your local hospital or social services in the telephone directory and ask for the occupational therapy department.

There are also many OT's who practise privately. The Occupational Therapist in Practice website has a useful directory which can help you find an OT close to you. http://www.otip.co.uk/directory/index.htm

Wednesday, September 20, 2006

Sherborne Upholstery Leather Recliner Chairs

Dolphin Mobility have been selling Sherborne Upholstery recliner chairs for the last 10 years, and have always been delighted by the quality. The Sherborne name is widely known and respected, and has grown into one of the most successful companies in the upholstery trade. With over 70 years experience in the furniture trade, their product range includes traditional Wing Chairs, Settees and Drop-end Sofas to the ultimate in relaxing, luxurious Reclining Chairs and Settees and matching Suites.

Certain Recliners, including all Electric 'Lift & Rise' designs, can be delivered to you anywhere in mainland Britain on Express Delivery in the entire range of Leathers. Press one button and you can ease yourself slowly into any reclined position. Then when you are ready, the Recliner can be returned to the upright position and will then slowly lift you up and tilt you forward.

Tuesday, September 19, 2006

Mobility Scooter Trailer

We have recently been approached by a company that is manufacturing trailers for mobility scooters. Armitage’s standard mobility scooter trailer retails at £499 and because it is specifically designed with an ultra-low loading height and compact dimensions it qualifies for exemption from VAT.


Scooter Trailer
The mobility scooter trailer is a welded fabrication, hot-dip galvanised after construction. It’s floor is heavy-duty phenolised birch plywood, with a textured, non-slip surface. We use the proven technology of Indespension suspension units, but with a new twist. Standard internal dimensions for the load floor where the scooter sits are 1525mm x 775 mm (5ft x 2ft 6½). Longer and/or wider versions can readily be made on request.

The rubberised torsion spring system is mounted “upside down” to lower the ride height of the trailer by several inches and make it massively more convenient for use by people whose agility is not what it was.

Lead-time to build from scratch is currently three weeks, but it is always worth a call to see if we have any trailers in stock. If you need any more information or would like a brochure sent to you please call Dolphin on 0800 9800 126 or send an email to info@dolphinlifts.co.uk

Thursday, September 07, 2006

THIIS - The Homecare Industry Information Service

The Homecare Industry Information Service provides up to date and valuable market information to Dealers, Distributors, Retailers, Suppliers, Manufacturers, Importers, Exporters, Agents and other companies involved in the homecare industry. A monthly publication is supported by frequent Email Bulletins to subscribers of this unique service.

Friday, September 01, 2006

Hastings Today Newspaper looks at Disabled Access

Stores 'failing' the wheelchair-bound

A NUMBER of town centre shops are failing to provide for the disabled community of Hastings.
The Observer visited several stores and found that, although many shops are complying with government legislation, many have let their provisions fall into disrepair. Since the Disability and Discrimination Act came into force in October 2004, shops have been instructed to make provisions for any potential customer who has a disability. This can take the form of providing a stair lift, disabled fitting rooms or ramps. An impromptu walk around Hastings town centre highlighted some worrying problems with wheelchair access to some shops. Fashion store Topshop, in Queens Square, had wide aisles and good door access but a blocked stair lift. A spokesperson for Topshop said: "The delivery bay is right next to the lift entrance and when the journalist visited the store yesterday, their delivery had just arrived and they were in the process of putting it away to prevent it causing an obstruction. Although the lift has only been used once we do make sure it is tested regularly. "Staff at Next refused to comment on the accusation that a wheelchair-bound shopper was left stranded halfway up the stairway when the store's disabled stair lift broke down but a spokesman for the company said: "This happened over two years ago and was completely resolved with the customer at the time through our Customer Services department. "Many of the shop's aisles were also a tight squeeze and the layout was not conducive to comfortable wheelchair access. Debenhams had a purpose-built hoist lift fitted to help wheelchair users tackle steps in men's fashion. But the lift was out of order and one member of staff revealed it had been so for quite some time. Because of this any wheelchair-bound customer wanting to access the lower level of that department store would actually have to leave the shop and re-enter it further down the road, then move through the narrow aisled cosmetic department. A spokesman for Debenhams said: "Debenhams is committed to resolving all issues relating to mobility impairment, including the access platform in the Hastings store. We will be reviewing all aspects of accessibility in this store in the very near future. "Not all the stores came out badly. Ottakers book store in Priory Meadow had excellent disabled provisions. There were clear signs directing wheelchair users to a spacious lift at the rear of the store and a special lowered counter for wheelchair users. The chip and pin machines in the popular book store can also be lowered to allow wheelchair users to use the main tills. Assistant manager Crystal Greenfield said: "We try to look after our disabled customers and their comfort is very important to us. "As well as the physical provisions in the building our staff are always happy to help or to go and hunt down a book people are having trouble finding. "A spokesperson for the Hastings and Rother Disability Forum said: "There are still problems in this area regarding disabled access. "Big stores like Debenhams really should be getting things done straight away, not leaving a lift broken for such a long time. "There are also a lot of a changes small shops could make which would improve things considerably. "Getting rid of a step or fitting self opening doors would be a huge help to wheelchair-bound shoppers but many stores seem reluctant to do this. "It would make superb business sense for the stores because the Hastings area has a huge disabled and elderly population and shops should be making the effort to cater for them without the threat of the Disability and Discrimination Act."

Thursday, August 31, 2006

How can an Occupational Therapist help me?

This occupational therapy blog is run by James Lampert, an independent OT. It has many interesting articles and helps to explain the many services that occupational therapists can provide for the elderly and disabled.

Wednesday, August 30, 2006

Disability Now

Disability Now is an excellent publication with several superb features on their website. Well worth a look if you have any interest in the issues facing disabled people in the 21st Century.

Click on the following link to register or just browse through the site at your leisure. There is always something interesting to read.

http://www.disabilitynow.org.uk/register.htm

Disability Now is published by Scope.

Tuesday, August 01, 2006

Sport England - Access for Disabled People

Sport England's mission is to foster a more successful nation through increased investment in sport and active recreation. The document is a guidance note which addresses the requirement to provide people with disabilities with full access to all sports facilities.

Tuesday, July 25, 2006

Independent Living London 2006

This year's Independent Living exhibition will be held in Alexandra Palace on the 20th and 21st of September. Independent Living London 2006 is a major event for healthcare professionals, dealers of disability and rehabilitation products and members of the public in London and the Southeast.

Friday, July 21, 2006

Independent Living Centre Information

http://www.assist-uk.org/centres

Assist UK is the National network for advice on independent living equipment. Currently there are over 50 member Centres. Assist UK is the only organisation in the UK to connect clients, manufacturers, regulators and professionals.

Wednesday, July 05, 2006

Dolphin Mobility Reference Library

If you are looking for a brochure or owners manual for a particular product, you may want to try our website - Dolphin Stair Lifts and search in the reference library. Several download are availabe in the pdf format.

London Theatre's Disabled Access

The Access London Theatre Summer 2006 brochure lists over 80 audio described, captioned and sign language interpreted performances taking place this summer, ranging across children's theatre, drama, musicals and opera.

The brochure can be downloaded here.

Ceiling Hoist Tracking Options

XY Tracking

XY Tracking enables full coverage of a room where a number of hoisting points may need to be achieved. This type of system is often used in sensory rooms, soft floor play areas, swimming pools and hospital wards. It also allows for room layouts to be changed without the need to reposition tracking.



XY Ceiling Hoist